Sales service

Our service

•Your inquiry related to our products or prices will be replied in 3 hours
•Quality Feedback: reply within 24 hours, treatment is given 3 days
•OEM &ODM, any your customized lighting we can help you to design and put into product.
•Distributorship are offered for your unique design and some our current models
•Protection of your sales area, ideas of design and all your private information

 

Trade Term

•Price term:FOB WUHAN ,Base on 10pcs
•Payment term :L/C,D/A,D/P,T/T,Western Union,MoneyGram
•Delivery time : Samples in 4days, larger orders in 7-15days after payment
•Shipment way: TNT, UPS ,DHL , FEDEX, EMS or by air or by sea
•The price don’t include tax &shipping freight and the price is valid for a week
•Return policy: we can repair or replace defective goods in next order within three .

 

After sales-service

For us, from the product sold at that moment, our service has just begun:
No matter you are about the product transportation, installation, storage, sale, or product quality problems, please do not hesitate to contact us, we will properly solve the problem for you or give you appropriate suggestion.

 

sales service
sales service